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Archive for June 11th, 2009

I opened the black fineliner this morning only to find it had a massive leak. It was a real mess and ink went everywhere. I have no idea why this happened, I didn’t do anything abusive or unusual. I have contacted Staedtler to inquire about their warranty. I thought it would be interesting to see how they respond. I hope they guarantee their pens and are willing to offer a replacement. If so, I might consider adding them to my store.  I will be sure to post the response I get from Staedtler’s Customer Service.

I opened my black Triliner to discover the pen had a massive leak. The ink did not come off easily from my hands and I imagine that it would not come out of clothing very well. If your Triliner leaks, be careful to keep the ink off of your hands and clothing.

I opened my black Triliner to discover the pen had a massive leak. The ink did not come off easily from my hands and I imagine that it would not come out of clothing very well. If your Triliner leaks, be careful to keep the ink off of your hands and clothing. I have contacted Staedtler's Customer Service and hope that they are willing to stand behind their products.

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